Fairer Claims


We know your claim is ... the moment of truth.

The quality of a policy is defined by the quality of its claim service.

Our chosen insurer offers an exceptional claim service, which is
consistently rated the best in the UK.

We work with their claim specialists to ensure your claim is paid with
minimum fuss and maximum speed.  There are no forms to complete
– because we have most of the information we need from the home
appraisal – and we try to do everything over the telephone.

You will have the choice of a full cash settlement or replacement/repair
using a supplier you nominate.

We insist non-complex claims are paid within two days – from first
report to electronic funds in your account.

For more complex claims, such as fire or flood, our chosen insurer is renowned for giving you back your home the way it was.